Responsible Gaming—
Your safety is 399btd's
top priority
399btd believes gaming is for enjoyment — not stress. Our responsible gaming guidelines help you stay safe and have fun within your limits.
For players 21 and above
What is Responsible Gaming?
Play for fun, not for problems — 399btd is always by your side
Responsible gaming means enjoying gaming as a safe form of entertainment — not as a source of financial or mental harm. 399btd is committed to creating a safe, transparent, and responsible environment for players in Bangladesh. We believe gaming is truly enjoyable only when each player understands their own limits and plays within them.
Our platform offers various protective tools — such as deposit limits, session time-outs, self-exclusion, and 24/7 Bengali live chat support — to help you stay in control at all times. Playing at 399btd means playing responsibly.
Never use gaming as a source of income. Only play with money you can afford to lose without affecting your daily life. Never gamble with borrowed money or funds set aside for family expenses.
Our Protective Tools
399btd provides these special features to keep you safe
Deposit Limit
Set a limit on how much you can deposit daily, weekly, or monthly. This limit protects you from overspending. The minimum deposit is ৳200 — so staying in control is easy even on a small budget.
Session Time-Out
Take a break from long gaming sessions. Use the time-out feature to temporarily close your account for anywhere from 24 hours to a few weeks. Breaks keep your mind fresh and help you avoid impulsive decisions.
Self-Exclusion
If you feel gaming is becoming a problem, use self-exclusion. This tool closes your account for an extended period. Once activated, you cannot cancel it yourself — it is a strong protection measure.
Reality Check Reminder
399btd reminds you at set intervals how long you have been playing and how much you have spent. These reminders keep you aware and help you track your time and money during play.
24/7 Bengali Support
For any questions or concerns about responsible gaming, our live chat team is ready to help in Bengali 24 hours a day, 7 days a week. You do not have to face it alone — we are here for you.
Minor Protection
399btd strictly enforces a 21+ age limit. Identity is verified during registration. To keep children and teenagers away from gaming, use password protection on your device and make sure to log out.
Warning Signs of Problematic Gaming
If you or someone close to you shows the signs below, take note and seek help right away. Early awareness can prevent bigger problems.
- Repeatedly playing to recover lost money (chasing losses)
- Lying to or hiding gaming activity from family or friends
- Being unable to stop playing even when trying, or feeling restless when not playing
- Borrowing money for gaming or cutting back on bills and essential expenses
- Neglecting work, studies, or family responsibilities to play
- Feeling irritable, anxious, or depressed when unable to play
- Needing to spend increasingly more money to get the same enjoyment
The Golden Rules of Healthy Gaming
Following these responsible gaming principles will keep gaming enjoyable at all times.
- Set a budget before you play and stick to it strictly
- Set a time limit for each session — you can set an alarm
- Play for entertainment — not with the expectation of earning money
- Do not play when you are stressed, angry, or under the influence of alcohol
- Take regular breaks — get up, walk around, drink some water
- Spend time with family, friends, and other hobbies — gaming is not the only form of entertainment
- If you have any doubts, contact us on live chat — there is nothing to be embarrassed about
How to Set Self-Exclusion and Limits
Control your gaming limits in just a few simple steps
Log in to your account
Log in to your 399btd account and go to profile settings. Find the "Responsible Gaming" section there.
Choose your preferred tool
Deposit limit, session limit, time-out, or self-exclusion — select the right tool based on your needs.
Set your limit
Set the amount or time period and confirm. Deposit limits take effect immediately, but a cooling-off period is required before a limit can be raised.
Get support
For any issue, contact us on live chat or by email at [email protected]. Our specialist team is always ready to help in Bengali.
399btd's Commitment to Responsible Gaming
We do not just provide games — we build a safe environment
SSL Encryption
All your transactions and personal information are protected by advanced SSL encryption.
Age Verification
A strict age verification process at registration — no one under 21 can open an account.
Transparent Transactions
You can view your complete gaming history and financial transactions at any time — no hidden information.
Fair Play
All games are operated fairly and impartially. We believe in fair play and give every player an equal opportunity.
Responsible Gaming — FAQ
Answers to the most frequently asked questions about responsible gaming
Play safely,
enjoy the fun
Responsible gaming at 399btd is part of our culture. We are always ready to help whenever you need us.
Need help? We are here
If gaming becomes a problem, do not carry it alone — talk to us
Live Chat
Get instant support in Bengali 24 hours a day, 7 days a week. Our responsible gaming specialists are always ready for you.
Email Support
Email us to discuss anything in detail: [email protected] — we respond quickly.